Meet Our Customer Service Team

Thanks to Marion, KAZoART’s Artistic Relations Manager, we were recently able to give you some precious advice on how to find the perfect work of art from the KAZoART catalog.

Today, we would like to introduce you to our Customer Service Team, whose number one goal is of course to make every online art purchase experience run efficiently and smoothly.

The department is headed by Elsa, who takes care of our French customer service and all corporate relations. Then we have Laurel, who spearheads our international development and also Charline, who runs logistics. This dream team strives to anticipate and meet every need of our faithful buyers and collectors!

Let’s Meet Elsa, Manager of KAZoART’s Customer Service & Corporate Relations

Hi, Elsa, can you tell us more about your background and what led you to work at KAZoART?

What are your main responsibilities at KAZoART?

I am in charge of Customer and Corporate Relations. I work in collaboration with Charline, in charge of Logistics and Laurel in charge of International Development.

We’re a trio and our mission is simple: to make the KAZoART.com experience a smooth and hassle-free one. We accompany collectors throughout their acquisitions: from the very early stages of their search all the way to the delivery of the artworks.

What does a typical day look like for you?

After a good cup of coffee, we answer our buyers’ requests, by email and phone. We’re in constant dialogue with our artists so can we provide collectors with all the information they need before placing an order. Client satisfaction and ease is our priority!

For you, working for KAZoART is…

Challenging, rewarding and exciting. I am in contact with art lovers and artists all day long, surrounded by works of art…and incredible colleagues.

Can you tell us about some of the most interesting or exciting sales you’ve made?

This is the magic of my job, even from a distance I can create strong links with our collectors, who are passionate and curious. I enjoy learning about their lives, their interests and then seeing how these experiences play into their taste in art.

I was struck by a custom commission from the artist Lucie Lith. The buyer wanted the artist to be inspired by a photo of her two children. At the end of it all, I really felt like I had been able to meet the family…and the final piece was amazing!

Let’s call this my little nod to Barbara Chapoutier, a business consultant and buyer who has called on KAZoART many times for her bed and breakfast and coworking spaces. She has acquired quite the impressive collection and we keep telling ourselves that it’s time to meet over a seated dinner!

For me, the best part is receiving photos of the works once they are hung or installed. I have the that priceless gratification of having accomplished my task.

What advice would you give to someone who is looking for a piece of art and doesn’t know where to start?

Contact us of course! We’ll get to know you and try to guide you in your search for the perfect match!

Elsa’s Favorites

In Customer Service, we also have…

Laurel, Head of International Development

“It’s such a joy to connect with collectors and art lovers from my home country! As we add artists on a weekly basis, I look forward to flicking through our new talents and thinking of which collectors will first eye their work, or how we can incorporate them into one of our newsletters or social media posts…

I hold it a privilege to discover an artist whose work moves and excites you and then be able to share it with KAZoART’s international community!”

Laurel’s Favorites

Charline, Head of Logistics

Charline’s Favorites